Technical Support for Acumatica Cloud ERP, Microsoft Dynamics SL, Microsoft Management Reporter (MR), Microsoft Solomon, and Microsoft FRx

Technical Support Services

Dynamic Tech Services offers top quality support services to our Acumatica Cloud ERP/CRM and Microsoft Dynamics SL customers.  There are a variety of methods for initiating and receiving support services you need.

  • Primary Consultant
  • Telephone Support
  • Email Support

Support Contact Information

Support Request

How Technical ERP Support Works

Acumatica Microsoft Dynamics SL Solomon Support

Dynamic Tech Services offers top quality support services to our Acumatica Cloud ERP/CRM and Microsoft Dynamics SL customers.  There are a variety of methods for initiating and receiving support services for your ERP solution.

Primary Consultant

Each customer will have a primary consultant that provides the majority of services.  All of our customers always have the option of directly contacting their primary consultant for support requests.  Sometimes the personal touch is the best.

Telephone Support

Dynamic Tech Services maintains a Acumatica Cloud ERP/CRM and Microsoft Dynamics SL telephone support queue which is monitored by our team of experts.  To initiate a support incident call (800) 818-0574 x201 or (770) 643-8129 x201.  You will be prompted to record your name, your company name, your return telephone number and a brief description of your issue.

Your support request will be automatically routed to our support team. The first available support representative will contact you and provide assistance.

Support requests are generally addressed within 4 hours.

Email Support

Dynamic Tech Services maintains an Acumatica Cloud ERP/CRM and Microsoft Dynamics SL email support queue which is monitored by our team of experts.  To initiate a support incident send an email to Support@DynamicTSI.com.

Include in your email the following information:

  • Your Name
  • Your Company Name
  • Your Contact Information
  • Brief Issue Description

Your support request will automatically create a ticket in our Support Ticket Tracking System.  Our support team will be automatically notified of your request.  You will receive an email confirmation of the ticket creation.

The first available support representative will contact you and provide assistance.

Support requests are generally addressed within 4 hours.

Need More Information about Cloud ERP?

Are you in the process of educating yourself about cloud ERP? Or are you still making up your mind about which ERP to choose?

Learn exactly what Cloud ERP means and identify if a cloud solution is a good fit to empower your people, take control of your business, and play to your strengths.

Research ERP solutions, discover and evaluate potential solutions, and identify the software that can improve your businesses’ efficiency and reduce costs.

Find the resources you need to evaluate your ERP options whether you’re upgrading your current system or selecting a new one, so you make the right decision for your business.