System Requirements for Acumatica 2019 R2

The following system requirements are provided as of the time of this post and are subject to change as new builds are released. Please refer to the Acumatica Customer Portal for the most recent system requirements.  We strongly recommend that before administrators upgrade Acumatica ERP to a newer product version, they back up all configuration files and databases used by the application instances. For a detailed description of the general procedure of updating Acumatica ERP, see Updating Acumatica ERP in the Installation Guide which can be downloaded from the Customer Portal.

Acumatica ERP comprises the following components:

  • Web interface accessed via the user Device
  • Host Server / Web Server
  • Database engine

Each of these components must meet the following system requirements

Workstations

Workstations that are used by employees of your organization to work with Acumatica ERP should meet hardware and software requirements listed in the table below.

Workstation Hardware/Software Requirements

  • Display resolution Minimum 1024×768, Typical 1920×1080
  • Adobe Reader (to open Acumatica ERP PDF documents) 2019 and higher
  • Microsoft Office (to view documents exported from Acumatica ERP)
    • MS Office
      • 2019
      • 2016
      • 2013
      • 2010
      • 2007
    • MS Office 2003 with the Microsoft Office 2007 compatibility pack
  • Web Browsers
    • Microsoft Internet Explorer 9, 10, and 11 with Compatibility View turned off.
      Note: For Microsoft Internet Explorer 10 the hotfix for the ASP.NET browser definition files in the Microsoft .NET Framework 4.0 should be installed. For more information, see http://support.microsoft.com/kb/2600088.
    • Microsoft Edge 44 and higher
    • Mozilla Firefox 64 and higher
    • Apple Safari 12 and higher
    • Google Chrome 71 and higher

Host Server

The environment where you install the server components of the Acumatica ERP should meet hardware and software requirements listed below.

Host Server Hardware/Software Requirements

  • Operating systems
    • Windows Server
      • 2019 64-bit edition
      • 2016 64-bit edition
      • 2012 64-bit edition
      • 2012 R2 64-bit edition
      • 2008 64-bit edition
      • 2008 R2 64-bit edition

Note: You can install the server part of Acumatica ERP on non-server operating systems, such as Windows 8.0 64-bit edition, Windows 8.1 64-bit edition, and Windows 10 64-bit edition, but only for testing purposes. For production you must use a server operating system.

  • Microsoft .NET Framework 
    • version 4.8
  • Microsoft Internet
    • 7.0, 7.5, 8.0, 8.5, or 10 depending on the underlying operating system.
    • Note: You must set the “Enable 32-bit Applications” option to False in IIS settings.
    • Note: Acumatica ERP 2019 R2 supports only the Integrated mode of the application pool. The Classic mode is not supported. If you try to upgrade an earlier version of Acumatica ERP with Classic mode of the application pool to 2019 R1, upgrade will not be performed, and a corresponding error message will be displayed.
  • Memory
    • 4 GB RAM as a minimum
    • Note: Size your memory based on your expected resource utilization. We recommend more than the minimum.
  • Hard Disk Space
    • 1 GB available hard disk space plus 200 MB for each additional instance of Acumatica ERP at a minimum. We recommend more than the minimum.

Database Engine

You can find system requirements for the Acumatica ERP database in the following list.

Database Hardware/Software Requirements

  • Microsoft SQL Server
    • 2017
    • 2016
    • 2014 64-bit edition
    • 2012 64-bit edition
  • MySQL Community Edition Server
    • 5.7 and 8.0 64-bit edition
  • Memory
    • 4 GB RAM
  • Hard Disk Space For each database
    • 1 GB available hard disk space. Depending on the number of transactions, additional hard disk space may be required to store large numbers of transactions.

Code Authoring Environments

To create stand-alone applications with Acumatica ERP or develop customizations and add-on solutions on top of Acumatica ERP, you need one of the integrated development environments (IDEs) listed in the table below.

  • Microsoft Visual Studio  with Microsoft Web Developer Tools:
    • 2019 Community, Professional, and Enterprise editions
    • 2017 Community, Professional, and Enterprise editions
    • 2015 Community, Professional, and Enterprise editions

Configuring Web Server (IIS) Features

Before you install the Acumatica ERP server software, make sure that the following Web Server (IIS) features are turned on:

  • Web Management Tools > IIS Management Console
  • World Wide Web Services > Application Development Features > .NET Extensibility
  • World Wide Web Services > Application Development Features > ASP.NET
  • World Wide Web Services > Application Development Features > ISAPI Extensions
  • World Wide Web Services > Application Development Features > ISAPI Filters
  • World Wide Web Services > Common HTTP Features > Default Document
  • World Wide Web Services > Common HTTP Features > Static Content
  • World Wide Web Services > Performance Features > Dynamic Content Compression
  • World Wide Web Services > Performance Features > Static Content Compression
  • World Wide Web Services > Security > Request Filtering

Note: Make sure, that for each application pool you are planning to use with Acumatica ERP 2019 R2 version or higher, the Enable 32-bit Applications parameter is set to False (the parameter is located under the IIS Manager > Application Pools > Edit Application Pool > Advanced Settings menu).

Setting Up an HTTPS Service in Web Server (IIS)

HTTPS is a secure communications channel that is used to exchange information between a client computer and a server. You may need to set up an HTTPS service in Web Server (IIS)—for example, if your users export data to Microsoft Excel and want to update the data automatically, or you want to use single sign-on (SSO).  To enable SSL in Web Server (IIS), you must first obtain a certificate that is used to encrypt and decrypt the information that is transferred over the network. You receive a certificate file from the certification authority, and then register the certificate with your Web Server (IIS). For instructions, refer to the documentation of your Web Server (IIS).

Enabling Semantic Search for Microsoft SQL Server

To access the full-text search functionality, you have to install the Semantic Search for the Microsoft SQL Server. For more information on searching in Acumatica ERP, see Managing Search in the
Acumatica ERP User Guide. To install Semantic Search, do the following:

  • Select Full-Text and Semantic Extractions for Search on the Features to Install page during Microsoft SQL Server setup.

 

Prerequisite Steps

On the Apply Updates (SM203510) form, only minor updates for the currently installed version of Acumatica ERP are available. The administrator should upgrade the Acumatica ERP instance from previous major versions of the system to Version 2019 R2 manually on the server. (An upgrade through the web interface is not supported because the customization of the Acumatica ERP instance may be incompatible with Version 2019 R2 due to changes in Version 2019 R2.)

Before administrators install or upgrade Acumatica ERP 2019 R2 locally, they need to do the following:
1. Switch the Internet Information Services application pool where the Acumatica ERP 2019 R2 instance will be installed to Integrated mode. (Classic mode is not supported.)
2. Install Microsoft .NET Frameworks 4.8 on the server where the Acumatica ERP 2019 R2 instance will be installed.
3. If the company allows credit cards to be used as a customer payment method and works with credit card processing centers, read the following section: Finance: Deprecation of Credit Card Processing Plug-Ins in the Acumatica 2019 R2 Release Notes (Available on the Acumatica Customer Portal)
4. If the company uses retainage for accounts payable, retains taxes, and pays use taxes, do the following:
– Become familiar with the updates to the posting of retained use taxes in Acumatica ERP 2019 R2, which are described in Changes to the Posting of Retained Sales and Use Taxes to the General Ledger.(Available on the Acumatica Customer Portal)
– To avoid possible issues with the posting of retained use taxes, perform the instructions provided in the following Knowledge Base article: Known issue: After upgrading to Acumatica ERP 2019 R2, companies may experience discrepancies if they use retainage for accounts payable, retain taxes, and pay use taxes because of the changes in the posting of retained use taxes. (Available on the Acumatica Customer Portal)

Upgrade Notes

The upgrade to Acumatica ERP 2019 R2 must be performed as described in the following table. The upgrade process depends on the version from which you are upgrading.

Important: For customers who use Acumatica add-in for Microsoft Outlook, administrators must do the following after upgrade: On the Access Rights by Screen (SM201020) form, set up access rights for the Outlook Add-In (OU201000) form for needed roles or reset access rights by selecting Not Set for the Administrator role.

  • Direct Upgrade to 2019 R2
    • 2019 R2 Beta
    • 2019 R1 Update 10 (19.110.0013) and earlier
    • 2018 R2 Update 15 (18.215.0021) and earlier
    • 2018 R1 Update 21 Hotfix 1 (18.121.0010) and earlier
  • Incremental Upgrade to 2019 R2
  • 2017 R2
    • Step 1: Upgrade to 2019 R1
    • Step 2: Upgrade to 2019 R2
  • 6.1
    • Step 1: Upgrade to 2019 R1
    • Step 2: Upgrade to 2019 R2
  • Upgrade NOT SUPPORTED
    • 2019 R2 Preview 2
      • Remove all components and install a later build from scratch
    • 2019 R2 Preview 1
      • Remove all components and install a later build from scratch

Customized Check Report

If the company uses customized check reports, has enabled the Payment Application by Line feature on the Enable/Disable Features (CS100000) form, and wants to update the customized check reports in the same way as the standard check reports, the administrator should perform the instructions in the following Knowledge Base article: How to modify customized check reports to display one aggregated line for all lines paid for a bill when the Payment Application by Line feature is enabled.

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