System Requirements for Acumatica 2020 R2

With the release of Acumatica 2020 R2, it is important to review the system requirements to ensure your organization is ready use the new release. At the time of this post, Acumatica defined the following system requirements for Acumatica 2020 R2. These system requirements are subject to change, so please refer to the Acumatica Customer Portal for the most up-to-date information.

Before upgrading your current Acumatica ERP instance, we strongly recommend that administrators back up all Acumatica configuration files and databases. For a detailed description of how to update Acumatica Cloud ERP, see “Updating Acumatica ERP” in the Installation Guide which can be found on the Acumatica Customer Portal.

There are three parts of Acumatica ERP to consider prior to upgrade:

• Web interface accessed through workstations and other user devices
• Application Server/Web Server
• Database Engine

For Acumatica 2020 R2, each of these components must meet or exceed the systems requirements outlined in this post.

Workstations

Workstations or devices used to access Acumatica ERP should meet or exceed the hardware and software requirements listed below.

Hardware/Software Requirements

• Minimum display resolution of 1024 × 768, typical display resolution of 1920 x 1080
• Adobe Reader 2019 or later to open Acumatica ERP PDF documents
• Microsoft Office (to view documents exported from Acumatica ERP)
  • Microsoft Office
    • 2019
    • 2016
    • 2013
    • 2010
    • 2007
    • 2003 with the Microsoft Office 2007 compatibility pack
  • Web Browsers
    • Microsoft Internet Explorer 9, 10, and 11 with Compatibility View turned off.

Note: For Microsoft Internet Explorer 10 the hotfix for the ASP.NET browser definition files in the Microsoft .NET Framework 4.0 should be installed. For more information, see http://support.microsoft.com/kb/2600088.

• • • Microsoft Edge 44 or later
    • Mozilla Firefox 64 or later
    • Apple Safari 12 or later
    • Google Chrome 71 or later

Application/Web Server

The environment where you install the server part of the Acumatica ERP should meet hardware and software requirements listed below.

Hardware/Software Requirements

• Operating systems
  • Windows Server 2019 64-bit Edition
  • Windows Server 2016 64-bit Edition
  • Windows Server 2012 64-bit Edition
  • Windows Server 2012 R2 64-bit Edition
  • Windows Server 2008 64-bit edition
  • Windows Server 2008 R2 64-bit edition

Note: You can install the server part of Acumatica ERP on non-server operating systems, such as Windows Vista 64-bit edition, Windows 7.0 64-bit edition, Windows 8.0 64-bit edition, Windows 8.1 64-bit edition, and Windows 10 64-bit edition, but only for testing purposes. For production you must use a server operating system.

• Microsoft .NET Framework 4.8
• Microsoft .NET Core 3.1
• Microsoft Internet Information Services 7.0, 7.5, 8.0, 8.5, or 10 depending on the underlying operating system.

Note: You must set the Enable 32-bit Applications option to False in IIS settings.

Note: Acumatica ERP 2020 R2 supports only the Integrated mode of the application pool. The Classic mode is not supported. If you try to upgrade an earlier version of Acumatica ERP using Classic mode of the application pool, the upgrade to Acumatica 2020 R2 will display and error message and fail.

• Memory: 16 GB RAM
• CPU: 2 cores; 3.5 GHz
• Hard Disk Space: 1 GB available hard disk space plus 200 MB for each additional instance of Acumatica ERP

Database Engine

You can find system requirements for the database you are using with Acumatica ERP below.

• Microsoft SQL Server
  • 2019
  • 2017
  • 2016
• MySQL Community Edition Server
  • 5.7 or 8.0 64-bit edition
• Memory
  • 8 GB RAM
• CPU
  • 2 cores; 2 GHz
• Hard Disks Space: For each database, 1 GB available hard disk space. Depending on the number of transactions, additional hard disk space may be required to store large numbers of transactions.

Code Authoring Environments

To create stand-alone applications with Acumatica ERP or develop customizations and add-on solutions on top of Acumatica ERP, you need one of the integrated development environments (IDEs) listed below.

• Microsoft Visual Studio with Microsoft Web Developer Tools
  • 2019: Community, Professional, and Enterprise editions

Configuring Web Server (IIS) Features

Before you install the Acumatica ERP server software, make sure that the following Web Server (IIS) features are turned on:

• Web Management Tools > IIS Management Console
• World Wide Web Services > Application Development Features > .NET Extensibility
• World Wide Web Services > Application Development Features > ASP.NET
• World Wide Web Services > Application Development Features > ISAPI Extensions
• World Wide Web Services > Application Development Features > ISAPI Filters
• World Wide Web Services > Common HTTP Features > Default Document
• World Wide Web Services > Common HTTP Features > Static Content
• World Wide Web Services > Performance Features > Dynamic Content Compression
• World Wide Web Services > Performance Features > Static Content Compression
• World Wide Web Services > Security > Request Filtering

Note: Make sure, that for each application pool you are planning to use with Acumatica ERP 2020 R2 version or later, the Enable 32-bit Applications parameter is set to False (the parameter is located under the IIS Manager > Application Pools > Edit Application Pool > Advanced Settings menu).

Setting Up an HTTPS Service in Web Server (IIS)

HTTPS is a secure communications channel that is used to exchange information between a client computer and a server. You may need to set up an HTTPS service in Web Server (IIS)—for example, if your users export data to Microsoft Excel and want to update the data automatically, or you want to use single sign-on (SSO).

To enable SSL in Web Server (IIS), you must first obtain a certificate that is used to encrypt and decrypt the information that is transferred over the network. You receive a certificate file from the certification authority, and then register the certificate with your Web Server (IIS). For instructions, refer to the documentation of your Web Server (IIS).

Enabling Semantic Search for Microsoft SQL Server

To access the full-text search functionality, you have to install the Semantic Search for the Microsoft SQL Server. For more information on searching in Acumatica ERP, see Managing Search in the Acumatica ERP System Administration Guide.

To install Semantic Search, do the following:

• Select Full-Text and Semantic Extractions for Search on the Features to Install page during Microsoft SQL Server setup.

For details, see the documentation to Microsoft SQL Server.

Prerequisite Steps

The Apply Updates (SM203510) form only lists minor updates for the currently installed version of Acumatica ERP. The administrator should manually upgrade the previous Acumatica ERP version on the server to Acumatica 2020 R2.

Before administrators install or upgrade Acumatica ERP 2020 R2 locally, they need to do the following:

1. Switch the Internet Information Services application pool where the Acumatica ERP 2020 R2 instance will be installed to Integrated mode. Acumatica 2020 R2 does not support Classic mode.
2. Install Microsoft .NET Frameworks 4.8 on the server where the Acumatica ERP 2020 R2 instance will be installed.
3. Install Microsoft .NET Core 3.1 on the server where the Acumatica ERP 2020 R2 instance will be installed. Upgrade Path The upgrade to Acumatica ERP 2020 R2 must be performed as described in Upgrade Notes below.
4. If your company uses Acumatica ERP Commerce Edition, read the information described in the Commerce: Upgrade Notes on Migration to the Core Product section of the Acumatica 2020 R2 release notes. Starting in Acumatica ERP 2020 R2, the commerce-related functionality, which supports out-of-the-box integration with the BigCommerce and Shopify automated shopping cart solutions, is no longer provided as a customization project. Instead, this functionality has now become part of the core product of Acumatica ERP and is subject to the product’s licensing policies.
5. If your company uses Acumatica ERP Construction Edition, read the information described in the Construction: Upgrade Notes on Migration to the Core Product section of the Acumatica 2020 R2 release notes. In Acumatica ERP Construction Edition 2020 R2, the construction functionality is no longer provided as a customization project. Instead, this functionality has now become part of the core product of Acumatica ERP and is subject to the product’s licensing policies.
6. If your company uses Acumatica ERP Manufacturing Edition, read the information described in the Manufacturing: Upgrade Notes on Migration to the Core Product section of the Acumatica 2020 R2 release notes. In Acumatica ERP Manufacturing Edition 2020 R2, the manufacturing functionality is no longer provided as a customization project. Instead, this functionality has now become part of the core product of Acumatica ERP and is subject to the product’s licensing policies.
7. If your company uses automation steps, import scenarios, or export scenarios for the Sales Orders (SO301000), Shipments (SO302000), and Invoices (SO303000) forms, review the Workflow Engine: Upgrade Notes in Acumatica 2020 R2 release notes. These forms have been rewritten to support the new automation workflows.
8. If your company allows credit cards to be used as a customer payment method and works with credit card processing centers, read Credit Card Processing: Upgrade Notes in the Acumatica 2020 R2 release notes.
9. After an upgrade to Acumatica ERP 2020 R2, no visibility restriction will be set for customers in the system—that is, the Restrict Visibility To box on the Customers (AR303000) form will be empty. For details on the visibility restriction for customers, see Finance: Restricted Visibility of Customer Records in the Acumatica 2020 R2 release notes.

Additionally, we recommend that you review any known issues documented in the Acumatica 2020 R2 release notes prior to upgrade.

Upgrade Notes

The upgrade process depends on the current version of Acumatica ERP used by your organization. The upgrade paths outlined below are applicable to all editions of Acumatica with the exception of Acumatica ERP Manufacturing Edition. Acumatica ERP Manufacturing Edition users should review “Upgrade Paths for Acumatica ERP Manufacturing Edition” in the next section.

Direct Upgrade to 2020 R2

• 2020 R2 BETA
• 2020 R1 Update 9 (20.109.0032) and earlier
• 2019 R2 Update 12 (19.212.0021) and earlier
• 2019 R1 Update 19 (19.119.0011) and earlier
• 2018 R2 Update 20 (18.220.0003) and earlier

Incremental Upgrade to 2020 R2

• 2018 R1
  • Step 1: Upgrade to the latest build of 2020 R1
  • Step 2: Upgrade to 2020 R2
• 2017 R2
  • Step 1: Upgrade to the latest build of 2020 R1
  • Step 2: Upgrade to 2020 R2

Upgrade NOT Supported

• 2020 R2 Preview 2
  • Remove all components and install a later build from scratch
• 2020 R2 Preview 1
  • Remove all components and install a later build from scratch

Upgrade Paths for Acumatica ERP Manufacturing Edition

For the instances with Acumatica ERP Manufacturing Edition installed, please use the following upgrade paths.

Direct Upgrade to 2020 R2

• 2020 R2 BETA
• 2020 R1 Update 9 (20.109.0032) and earlier
• 2019 R2 Update 12 (19.212.0021) and earlier
• 2019 R1 Update 19 (19.119.0011) and earlier

Incremental Upgrade to 2020 R2

• 2018 R2

If you are using build 18.206.0011.37 or greater of the Acumatica Manufacturing Edition customization package with Acumatica ERP 2018 R2, you can perform a direct upgrade to Acumatica ERP 2020 R2. If you are using any version of Acumatica 2018 R2 with a build of the Acumatica Manufacturing Edition customization package prior to 18.206.0011.37, you must follow these steps

• • Step 1: Upgrade to the latest build of Acumatica 2020 R1
  • Step 2: Install the latest 2020 R1 customization package of Acumatica Manufacturing Edition
  • Step 3: Upgrade to 2020 R2

• 2018 R1
  • Step 1: Upgrade to the latest build of Acumatica 2019 R2
  • Step 2: Install the latest 2019 R2 customization package of Acumatica Manufacturing Edition
  • Step 3: Upgrade to 2020 R2
• 2017 R2
  • Step 1: Upgrade to the latest build of Acumatica 2019 R1
  • Step 2: Install the latest 2019 R1 customization package of Acumatica Manufacturing Edition
  • Step 3: Upgrade to 2020 R2

Upgrade NOT Supported

• 2020 R2 Preview 2
  • Remove all components and install a later build from scratch
• 2020 R2 Preview 1
  • Remove all components and install a later build from scratch

Custom Check Forms

• After upgrading to 2020 R2, custom AP Check reports may require attention as detailed in this Acumatica Community article.