What’s New – Acumatica 2020 R2

Acumatica 2020 R2


The team at Acumatica demonstrates their continued commitment to enhance and improve Acumatica Cloud ERP with the release of 2020 R2. This latest installment of Acumatica ERP includes hundreds of next-level features and enhancements, each designed in direct response to feedback from customers like yourself.

In Acumatica 2020 R2, you will find even more features that make it the flexible, easy to use, and fully integrated business management solution needed to help your company thrive in the digital economy. Here are just some of the great new features you will find that will help you work smarter, not harder.

Top New Features

Acumatica Point of Sale (POS)
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Manage over-the-counter retail sales for all your retail locations. Acumatica POS makes it easy to manage customer present sales, customers who buy online but want to pick up orders at the store, place orders at the counter for delivery, or even process returns from previous customer present or online sales. With Acumatica POS, you can now manage a complete omni-channel experience inside Acumatica.

Electronic Bank and Credit Card Transaction Feeds
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Easily and securely connect to over 11,000 financial institutions directly within Acumatica. With multi-factor authentication and tokenization technologies, your company can securely download transactions and view real-time activity. Additionally, with real-time smart matching technologies you can streamline the bank reconciliation process.

Acumatica Advanced Expense Management
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Easily enforce company purchasing policies and streamline the employee reimbursement processes. With automated expense receipt creation from bank feeds, including rule-based assignment of financial accounts, you can streamline employee reimbursements and corporate credit card reconciliation. Utilize existing AI/ML tools to capture receipt information at time of purchase or send reminders to employees who need to record receipts using their mobile phone.

Quality Management for Acumatica Manufacturing and Distribution
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Easily develop structured processes to investigate, evaluate, document, and validate solutions to quality issues. In addition to reducing quality issues, QMS can help you adhere to internal, industry, and regulatory compliance requirements while increasing customer satisfaction. With QMS your company can implement testing for your receiving, production, and shipping operations. You can also develop checklists, inspections, evaluate vendor performance, and much more.

Automatically Generate Accounts Payable Documents from Vendor Bills
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Acumatica 2020 R2 uses powerful artificial intelligence and machine learning to automate the vendor bill entry process. Vendors send you paper bills that you can scan or PDF bills attached to e-mail messages. Acumatica 2020 R2 scans these documents, learns your vendor bill formats, and automates the creation of Accounts Payable documents. Not only does this save your company time, it reduces the errors associated with manual data entry.

Shopify Integration for Acumatica Commerce Edition

Boost your B2C commerce with a new powerful integration to Shopify that supports customer specific pricing, products with variants, multiple warehouses, discounts and promotions, shipment tracking, and more. With real-time integration, you always have the most up-to-date inventory, sales, and shipping information. What’s more, customers experience an enhanced buying experience with a complete view of purchase history, improved shipment tracking, refund processing, and buyer notifications

Top Enhancements

Acumatica 2020 R2 also includes over 75 enhancements, including:


  • UI Changes and Usability Enhancements
  • Enhancements to the Import of Credit Card Payments
  • Export of Information about Related Items to BigCommerce
  • Managing Commerce Processing Queue


  • AIA Report Improvements
  • Application Number for Progress Billing
  • Improvements to the Joint Payees Functionality
  • Improvements to the Substantiated Billing Reports
  • Enhanced Calculation of Contract Cap Retainage
  • Changes to the Project Site Address
  • The Correction Workflow of Pro Forma Invoices


  • New Layout of the Business Accounts, Customers, Vendors, and Locations Forms
  • Primary Contacts in Business Accounts, Customers, and Vendors
  • Address Enrichment Through the Third-Party Provider
  • Enhancements to the Selection of Owners
  • Enhancements to the Setting Up of Mailing Recipients
  • Predefined User Roles
  • Pinning of Activities


  • Changes to accommodate 1099 Reporting for 2020 Tax Year
  • Credit Card Payments with Optional Customer Payment Methods
  • Credit Memos with Retainage That Are Paid by Line
  • Credit Card Transactions Linked to Payments
  • Discontinued Direct Input Mode for Credit Cards
  • Improved Usability of Bank Transaction Processing
  • Improvements in Accounts Payable Aging Reports
  • Improvements to the Reconciliation Statement Report
  • Intercompany Sales
  • Negative Ext. Price in AR Invoices with Retainage That Are Paid by Line
  • Release of Adjustments Created on the Reconciliation Statements Form
  • Restricted Visibility of Customer Records
  • Support of Flexible Recognition Methods for Deferred Expenses
  • Support of Transaction Matching for Invoices


  • Support of Simple Dialog Boxes

Order Management

  • Enhancements in Prepayments for Sales Orders
  • Changes in the Processing of Prepayments and Payments for a Sales Order
  • UI Changes Related to Payments and Prepayments
  • New Workflow in Order Management Documents
  • Validating Bills Against Purchase Orders
  • Transferring the Unit Cost from a Purchase Receipt to the Accounts Payable Bill


  • Ability to Release Paychecks Linked with Completed Projects or Project Tasks
  • Ability to Split Expenses by Branch and Cost Code
  • Benefits with No Impact on the General Ledger
  • Certified Project Fringe Benefits by Employee Report
  • Deduction and Benefit Code Source
  • Employment History Inquiry Form
  • Enhancements to the Calculation of Deductions and Benefits
  • Exemption of Employees from Certified Reporting
  • General Ledger Accounts Made Required Depending on Payroll Preferences
  • Granular Licensing
  • Improved Tax Management
  • Improved Logic for Determining An Employees’ Hire and Termination Dates
  • Improvements to PTO Banks
  • Pay Checks and Adjustments List of Records
  • Predefined User Roles
  • Recurring Payments


  • Change Notification Replacement
  • Automatic Suggestion of Table Joins on the Generic Inquiry Form
  • Ability to Preview the Generic Inquiry Form While Designing the Inquiry
  • Ability to Restrict Customer Visibility for Customers to a Company or a Branch in Generic Inquiries
  • Improvements in Import Scenarios
  • Improvements to Generic Inquiries and Reports
  • The State Diagram


  • Enhancements in Retrieving the Unit Rate
  • Processing Purchase Receipts
  • Processing Unbilled Remainders


  • New Licensing for Field Services
  • Ability to Pause and Resume an Appointment and Services
  • Multiday Appointments
  • Improvements to Adding Inventory Items
  • Improvements to the Specification of Lot and Serial Numbers in Appointments
  • Creation of Purchase Orders from Appointments
  • Expense Receipts in Appointments and Service Orders
  • Other Improvements

System Administration

  • Improvements to System Event Monitoring
  • Detailed View for ERP Transactions

Time and Expense

  • Crew Time Entry

User Interface

  • List of the Recently Viewed Records in the System


  • Visibility of User-Defined Fields
  • Displaying Information about DAC Relations
  • Improvements in the Workflow Engine
  • Markup for Primary and Foreign Keys
  • The Workflow Visual Editor
  • Supporting Event Handlers in UI
  • Splitting Combined Methods


  • Migration from Avalara SOAP API to Avalara REST API

Web Services

  • Introduction of the Contract Version 4
  • Supporting Custom Workflow Actions in the Contract Version 4
  • Changes in the Default Endpoint
    • Changes in the Financial API
    • Changes in the Service Management API
    • Changes in the Payment API
    • Creation of a Sales Order with Payments in One REST API Call
    • CRM-Related Part of Contract Version 4
  • Introduction of the OData Version 4 Interface
  • Automated Mapping of Generic Inquiries to Endpoint Entities

And much more… In fact, if you want additional detail about the many enhancements in this post, review the 368 pages of detail in the Acumatica 2020 R2 Release Notes available on the Acumatica Community!

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