System Requirements for Acumatica 2021 R2

Acumatica 2021 R2 includes new features that help you seamlessly personalize your Acumatica installation to meet your unique business processes. With consolidated toolbars, sorting options for dashboard tables, automation for complex business procedures, and the option to trigger business events from the workflow engine, you have even more tools to efficiently manage your business. What’s more, Acumatica 2021 R2 includes new features designed to make retail-commerce, construction, distribution, and manufacturing companies even more productive.

However, before taking advantage of these new features, it is important to review the system requirements and ensure your organization is ready. This post is intended for Acumatica customers that are self-hosted under the Acumatica Private Cloud subscription model.  For Acumatica SaaS Customers, the upgrade to the new version and hosting considerations are included with your subscription.

At the time of this post, Acumatica outlined the following system requirements to run Acumatica 2021 R2. Please note, these system requirements are subject to change, so please refer to the Acumatica Community (login required) or the help files for the most up-to-date requirements.

Before upgrading your current Acumatica Cloud ERP instance, we strongly recommend that an administrator back up all Acumatica configuration files and databases. For a detailed description of how to update Acumatica Cloud ERP, see “Updating Acumatica ERP” in the Installation Guide which can also be found on the Acumatica Community.

There are three components of Acumatica ERP to consider prior to upgrade:

  • Web interface accessed through workstations and other user devices
  • Application Server/Web Server
  • Database Engine

For Acumatica 2021 R2, each of these components must meet or exceed the system requirements outlined in this post.

Workstations

Workstations or devices used to access Acumatica Cloud ERP should meet or exceed the hardware and software requirements listed below.

Hardware and Software Requirements

  • Minimum display resolution of 1024×768, typical display resolution of 1920×1080
  • Adobe Reader 2019 or later to open Acumatica ERP PDFs
  • Microsoft Office (to view documents exported from Acumatica ERP)
    • Microsoft Office
      • 2019
      • 2016
      • 2013
      • 2010
      • 2007
      • 2003 with the Microsoft Office 2007 compatibility pack
    • Web Browsers
      • Microsoft Internet Explorer 9, 10, and 11 with Compatibility View turned off.

Note: For Microsoft Internet Explorer 10 the hotfix for the ASP.NET browser definition files in the Microsoft .NET Framework 4.0 should be installed. For more information, see http://support.microsoft.com/kb/2600088.

      • Microsoft Edge 44 or later
      • Mozilla Firefox 82 or later
      • Apple Safari 12 or later
      • Google Chrome 87 or later

Application/Web Server

The environment where you install the server part of the Acumatica ERP should meet hardware and software requirements listed below.

Hardware/Software Requirements

  • Operating systems
    • Windows Server 2019 64-bit Edition
    • Windows Server 2016 64-bit Edition
    • Windows Server 2012 64-bit Edition
    • Windows Server 2012 R2 64-bit Edition
    • Windows Server 2008 64-bit edition
    • Windows Server 2008 R2 64-bit edition

Note: You can install the server part of Acumatica ERP on non-server operating systems, such as Windows Vista 64-bit edition, Windows 7.0 64-bit edition, Windows 8.0 64-bit edition, Windows 8.1 64-bit edition, and Windows 10 64-bit edition, but only for testing purposes. For production you must use a server operating system.

  • Microsoft .NET Framework 4.8
  • Microsoft .NET Core 3.1
  • Microsoft Internet Information Services 7.0, 7.5, 8.0, 8.5, or 10 depending on the underlying operating system.

Note: You must set the Enable 32-bit Applications option to False in IIS settings. Acumatica ERP 2021 R2 supports only the Integrated mode of the application pool. Classic mode is not supported. If you try to upgrade an earlier version of Acumatica ERP using Classic mode for the application pool, the upgrade to Acumatica 2021 R2 will display and error message and fail.

  • Memory: 16 GB RAM
  • CPU: 2 cores; 3.5 GHz
  • Hard Disk Space:1 GB available hard disk space plus 200 MB for each additional instance of Acumatica ERP

Database Engine

You can find system requirements for the database you are using with Acumatica ERP below.

  • Microsoft SQL Server
    • 2019
    • 2017
    • 2016
  • MySQL Community Edition Server
    • 5.7 or 8.0 64-bit edition
  • Memory
    • 8 GB RAM
  • CPU
    • 2 cores; 2 GHz
  • Hard Disks Space: For each database, 1 GB available hard disk space. Depending on the number of transactions, additional hard disk space may be required to store large numbers of transactions.

Virtual Machine Configurations for PCS and PCP Licenses

Acumatica provides typical hardware specifications when hosting Acumatica 2021 R2 in Microsoft Azure or Amazon Web Services (AWS) virtual environments. If you are using Microsoft Azure or AWS to host Acumatica, please review Typical Hardware and Virtual Machine Configurations for PCS and PCP Licenses in the Acumatica 2021 R2 Installation Guide for more details.

Code Authoring Environments

To create stand-alone applications with Acumatica ERP or develop customizations and add-on solutions on top of Acumatica ERP, you need one of the integrated development environments (IDEs) listed below.

  • Microsoft Visual Studio with Microsoft Web Developer Tools
    • 2019: Community, Professional, or Enterprise edition

Configuring Web Server (IIS) Features

Before you install the Acumatica ERP server software, make sure that the following Web Server (IIS) features are turned on:

  • Web Management Tools > IIS Management Console
  • World Wide Web Services > Application Development Features > .NET Extensibility
  • World Wide Web Services > Application Development Features > ASP.NET
  • World Wide Web Services > Application Development Features > ISAPI Extensions
  • World Wide Web Services > Application Development Features > ISAPI Filters
  • World Wide Web Services > Common HTTP Features > Default Document
  • World Wide Web Services > Common HTTP Features > Static Content
  • World Wide Web Services > Performance Features > Dynamic Content Compression
  • World Wide Web Services > Performance Features > Static Content Compression
  • World Wide Web Services > Security > Request Filtering

Note: Make sure each application pool you are planning to use with Acumatica Cloud ERP 2021 R2 or later has the Enable 32-bit Applications parameter set to False. The parameter is located under the IIS Manager > Application Pools > Edit Application Pool > Advanced Settings menu).

Setting Up an HTTPS Service in Web Server (IIS)

HTTPS is a secure communications channel used to exchange information between a client computer and a server. You may need to set up an HTTPS service for the Web Server (IIS)—for example, if your users export data to Microsoft Excel and want to update the data automatically, or you want to use single sign-on (SSO).

To enable SSL for the Web Server (IIS), you must first obtain a certificate that is used to encrypt and decrypt the information that is transferred over the network. You receive a certificate file from a certification authority, and then register the certificate with your Web Server (IIS). For instructions, refer to the documentation provided with your Web Server (IIS).

Enabling Semantic Search for Microsoft SQL Server

To access the full-text search functionality, you must install Semantic Search on the Microsoft SQL Server. For more information on searching in Acumatica ERP, see Managing Search in the Acumatica ERP System Administration Guide.

To install Semantic Search, select Full-Text and Semantic Extractions for Search on the Features to Install page during Microsoft SQL Server setup. For additional details, see the documentation that accompanies Microsoft SQL Server.

Prerequisite Steps

The Apply Updates (SM203510) form in Acumatica only lists minor updates for the currently installed version of Acumatica Cloud ERP. The administrator should manually upgrade the currently installed major version of Acumatica ERP on the server to Acumatica 2021 R2.

Please Note: Using the web interface to upgrade to Acumatica 2021 R2 is not supported.

Before administrators install or upgrade to Acumatica Cloud ERP 2021 R2, they must complete the following:

  • Switch the Internet Information Services application pool where the Acumatica Cloud ERP 2021 R2 instance will be installed to Integrated mode. Acumatica 2021 R2 does not support Classic mode.
  • Install Microsoft .NET Framework 4.8 on the server where the Acumatica ERP 2021 R2 instance will be installed.
  • Install Microsoft .NET Core 3.1 on the server where the Acumatica Cloud ERP 2021 R2 instance will be installed.
  • Ensure the upgrade process for Acumatica Cloud ERP 2021 R2 follows one of the supported upgrade paths outlined in the Upgrade Paths section below.
  • If your company uses reports, customizations, or integrations to third-party products, see Upgrade Procedure: Customizations and Integrations in the Release Notes for Developers available on the Acumatica Community.
  • If your company uses custom or customized forms, see Upgrade Procedure: Redesigned Form Toolbar on Custom and Customized Forms in the Release Notes for Developers available on the Acumatica Community.
  • If your company has deployed integrated solutions that use OAuth 2.0 or OpenID Connect, see Upgrade Procedure: Changes to the Integrations that Use OAuth 2.0 or OpenID Connect in the Release Notes for Developers available on the Acumatica Community.
  • If your company uses customized credit card processing, see Upgrade Procedure: Integrated Credit Card Processing Feature in the Release Notes for Developers available on the Acumatica Community.

Upgrade Paths

The upgrade process for Acumatica Cloud ERP 2021 R2 depends on the version of Acumatica you currently have installed.

Direct Upgrade to 2021 R2

  • 2021 R2 BETA
  • 2021 R1
  • 2020 R2
  • 2020 R1
  • 2021 R1 Update
  • 2021 R1 Update 11 (21.111.0019) and earlier
  • 2020 R2 Update 14 (20.214.0030) and earlier
  • 2020 R1 Update 19 (20.119.0010) and earlier

Note: For a list of previous upgradable versions for later 2021 R2 updates, see the Release Notes for the corresponding 2021 R2 update.

Incremental Upgrade to 2021 R2

  • 2019 R2
    • Step 1: Upgrade to the latest build of 2021 R1
    • Step 2: Upgrade to 2021 R2
  • 2019 R1
    • Step 1: Upgrade to the latest build of 2020 R2
    • Step 2: Upgrade to 2021 R2

Upgrade NOT Supported

  • 2021 R2 Preview 2
    • Remove all components and install a later build from scratch
  • 2021 R2 Preview 1
    • Remove all components and install a later build from scratch

Special Notes

  • We recommend that before starting the upgrade process, you review Actions After the Upgrade in the Acumatica 2021 R2 Release Notes for additional tasks you may need to plan for and complete in order to finish upgrade process.
  • If you upgrade to Acumatica 2021 R2, you may encounter a Cannot resolve the table name: [PX.Objects.AP.SelectedVendorLocation] error on custom check forms. The following Acumatica Community article provides a description and resolution for this error.

Have questions about Acumatica Cloud ERP or need assistance with your next Acumatica upgrade? Contact the team at Dynamic Tech Services today!

 

 

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